THE SIMPLE PROMISE
Start with a single search or plug me into your hiring rhythm. Either way, the fee stays transparent.
FREE SALARY GUIDE
Benchmark your next Customer Success hire with practical salary insights for the Australian market.
Get the guide
TRUSTED BY STARTUPS, SCALEUPS AND ENTERPRISES
WHY SUCCESSENGINE
The specialist depth of a former SaaS leader.
01
GTM operator experience
Customer Success and Account Management searches handled by someone who has actually sat inside the function.
02
Fewer, better candidates
You see a focused shortlist, not a pile of fifty resumes. The process stays visible from day one.
03
Capped accountability
A flat fee aligns the work with the outcome. No percentage, no stretching the search, no surprises.
WAYS TO ENGAGE
One clear flat fee.
Two ways to build your team.
SPRINT
One active role.
Capped at $10,000.
For the role that can’t wait. A focused search with candidates worth meeting inside five days.
• Dedicated search
• Weekly progress rhythm
• 180 day replacement guarantee
EMBEDDED
Multiple roles.
A genuine hiring partner.
For GTM teams that need specialist hiring coverage without building a full internal team.
• Up to five concurrent roles
• Dedicated hiring channel
• Weekly pipeline reviews so nothing stalls
• Quarterly market mapping for your GTM roles
RESULTS
Hiring outcomes that speak for themselves.
DROVA
Two candidates worth hiring.
“I ended up with two candidates I would have hired. A situation that is extremely rare in my recruitment career.”
Rachel Riley — Co-Founder, Drova
PAINCHEK
A partner who delivers in the timeframe.
“SuccessEngine definitely ticked the box on quality candidates, within the right timeframe.”
Ida To — Head of Operations, PainChek
CLIENT VOICES
Trusted by the people doing the hiring.
MEET HUEY
I've spent my career on both sides of the hiring table. I started in internal talent acquisition, then crossed into LinkedIn where I trained internal TA and external agency recruiters on using Linkedin Recruiter. From there I joined Zoom as the third employee and first Customer Success hire in APAC and was part of the founding team that built the region from zero. I hired and developed the CS team across Australia, India, Japan, Korea, the Philippines, and Singapore as the company scaled.
I started SuccessEngine after I left Zoom because of my own experience with agency recruiters. They'd send me roles that had nothing to do with my background, and when I spoke to them, most couldn't tell me what the role actually involved. When I was hiring, it was the same: CVs full of the right keywords and no sense of who could actually do the job.
Most recruiters match keywords on a CV. I know what a great CSM and leader actually does in the seat, because I've hired, coached and carried the retention number myself. That's the difference between a recruiter who's read the job description and one who's done the job
WHO IS THIS FOR
Embedded recruitment built for founders and TA leaders who are tired of waiting.
Founders & Hiring Managers
You’re moving fast and need Customer Success hires now. Skip the pile: your first shortlist arrives within five days from someone who has sat inside the function.
Talent Acquisition Teams
Specialised GTM coverage for the roles where deep market knowledge matters: Customer Success hires, senior sales roles, and GTM leadership.
POSITIONS WE RECRUIT
Customer Success & GTM roles we recruit
Customer Success & Support
Customer Success Associate/Specialist
Customer Success Manager
Onboarding Specialist/Manager
Implementation Consultant/Manager
Renewals Manager
Account Manager
Forward Deployed Engineers
Customer Success Engineers
Technical Account Manager
Customer Success Team Lead
Manager of Customer Success
Head of Customer Success
Director / VP of Customer Success Chief Customer Officer
Sales & Account Management
Account Executive · SDR / BDR · Account Manager · Renewals Manager · Senior Account Manager · Director / VP of Sales · Solutions Engineer
FAQs
Book a free 30-minute call. No pitch. Just a useful conversation about the role in front of you.
Contact Details
Phone: +61 401 370 265
Email: huey@successengine.com.au
