Your dedicated hiring partner for
Australia and New Zealand startups,
built for how you work.
I was the first Customer Success hire and third employee at Zoom in APAC.
Whether you're a founder building your first revenue team, or a TA leader who needs a trusted specialist on hard-to-fill GTM roles, you get a recruiter who knows the role, knows the market, and closes fast.
My last two placements? Both under 3 weeks.
THE ZERO RISK START
No placement fees ever.
Flat monthly subscription recruiting
If no candidate is worth progressing, you don't pay for that month.
No negotiations. No questions asked. Applies to Growth Plan with feedback within 5 business days.
WHAT CLIENTS SAY
Trusted by startups, scaleups and enterprises
SuccessEngine has played a pivotal role in developing our Customer Success function. With their assistance, we have streamlined our internal processes and transformed our approach to consistently delivering value to our customers
Helder Klemp, Co-Founder and CEO, DNX Solutions
As our CX team expanded rapidly from two to nine members, we encountered the typical challenges of scaling up. Huey came highly recommended to help mature our CX processes and develop a more targeted onboarding experience for our users. He excelled in researching and formulating strategies, but crucially for our time-strapped team, he was hands-on in implementing his recommendations. I greatly valued his advice; he was consistently accessible and prompt in providing thoughtful responses - an absolute pleasure to work with!
Zoe Lowres, Co-Founder, Programa
As a startup about to launch a Customer Success team, Huey was hugely helpful in validating our plans with some valuable advice on what to change that I feel is going to make a substantial difference in the activation and retention of our customers. Really pleased to have had the chance to speak with someone of Huey's experience
Martin Taylor, Co-Founder and CEO, AlphaGen Analytics
WHO IS THIS FOR
Fractional recruitment built for founders and TA leaders who are tired of waiting
Founders & Hiring Managers
You're moving fast and need GTM hires now. You've either:
- Built product market fit and now need your first/next hire (and the stakes are high)
- Scaled your team and need to professionalise your GTM team
- Tried hiring on your own and wasted 3 months, or used a recruiter who sent 50 resumes.
With me, you skip the pile. I send you people I'd hire myself. Your first shortlist within 5 days.
Talent Acquisition Teams
You run a solid TA function but need specialised coverage on the roles where deep market knowledge matters: CS hires, senior sales roles, GTM leadership.
- I don't replace your team. I plug in as your dedicated GTM specialist. I know your ATS, I follow your scorecards, I respect your process.
WHY SUCCESSENGINE
Why startups choose an embedded recruiter over a
generalist agency
We're not here to replace your TA function. We're here to make it stronger by handling the specialist GTM roles where deep market knowledge makes all the difference.
GTM specialist depth, proven track record
I didn't just work at Zoom. I've closed 15+ roles in the last 18 month, that's the proof. I know what great looks like at seed stage vs. Series B. I know the red flags hiding behind polished interview answers.
I started in TA, I know how it operates
Before moving into Customer Success, I worked in internal talent acquisition. I know what good TA looks like, and I know how to work inside your process and not around it.
Speed + rigor, not speed or rigor
My last two closures took 3 weeks each. Not because I rushed them, but because I source actively, screen ruthlessly, and don't waste hiring managers' time on maybes. You're spending time with people genuinely worth meeting.
POSITIONS WE RECRUIT
GTM roles we recruit across Australia and New Zealand
Customer Success & Support
- Customer Success Manager
- Senior / Enterprise CSM
- CS Team Lead
- Director of Customer Success
- VP / Head of Customer Success
- Chief Customer Officer
- Onboarding Specialist
- Implementation Manager
- Technical Account Manager
- Customer Support
Sales & Account Management
- Account Executive
- SDR / BDR
- Account Manager
- Renewals Manager
- Senior Account Manager
- Director of Account Management
- VP of Sales
- Solutions Engineer (Pre-sales)
Marketing & RevOps
- Head of Marketing
- Demand Generation Manager
- Product Marketing Manager
- Revenue Operations Manager
- CS Operations Analyst
- Partnerships Manager
- Sales Enablement Lead
PRICING
Fractional Recruiting Subscription model.
Flat Monthly Fee, No Placement Costs ever.
Scale up or down as your hiring needs change.
Growth
$5,000/month
Up to 2 active roles
Perfect for founders making their first GTM hires, or TA teams needing a specialist on one or two focused searches at a time.
- Up to 2 active roles at a time
- Candidates in front of you within 5 days
- Proactive direct sourcing, not just job ads
- ATS integration & weekly hiring updates
- Salary benchmarking & market insights
The guarantee:
If I don't progress candidates worth interviewing in a given month, you don't pay that month. No negotiations, no questions asked. (Requires feedback on submissions within 5 business days.)
Most Growth clients close 1-2 GTM hires in their first 60 days.
Scale
$8,000/month
Unlimited active roles
For companies building out a full GTM team or TA functions that want a fully embedded GTM specialist running multiple searches in parallel.
- Unlimited concurrent roles
- Candidates in front of you within 5 days
- Proactive direct sourcing, not just job ads
- ATS integration & weekly hiring updates
- Salary benchmarking & market insights
- Hiring strategy and team structure input
- Interview & assessment design
- First priority on all new roles added
WHY SUBSCRIPTION BEATS PLACEMENT FEES
60%
avg cost saving vs
traditional agency
A typical agency charges 15-18% per placement.
On a $120K role that's $18-22K for a single role.
With SuccessEngine, your monthly subscription covers every search, every conversation, and every hire made that month.
No per-placement fees, ever.
MEET THE FOUNDER
"I've sat on both sides of the hiring table.
That changes everything."
I've spent my career on both sides of the hiring table. I started in internal talent acquisition, then crossed into Customer Success at LinkedIn where I training internal TA and external agency recruiters on using Linkedin Recruiter. From there I joined Zoom as the third employee and first Customer Success hire in APAC and was part of the founding team that built the region from zero. I hired and developed the CS team across Australia, India, Japan, Korea, the Philippines, and Singapore as the company scaled.
I've seen what great looks like at seed stage versus Series B. I know what questions reveal someone who can actually do the job versus someone who sounds good in interviews.
I get founders because I've been one (sort of) and I know the speed you need to move and the standards you have to maintain. I get TA leaders because I've trained them and worked inside their processes.
- Founder, SuccessEngine (subscription GTM recruiting)
- 15+ hires placed in last 18 months
- First CS hire at Zoom APAC, built APAC CS function across 6 countries
- Customer Success Manager at LinkedIn (trained TA on recruiting)
- Started Australia's first Customer Success community.