Embedded GTM hiring partner for

Australia and New Zealand startups,

built for how you work.

I was the first Customer Success hire and third employee at Zoom in APAC.


Whether you're a founder building your first revenue team, or a TA leader who needs a trusted specialist on hard-to-fill GTM roles, you get a recruiter who knows the role, knows the market, and closes fast.


Three ways to work with me. All capped at $10K or less. You pick the engagement that matches your risk appetite.

WHAT CLIENTS SAY

Trusted by startups, scaleups and enterprises


Huey is a professional recruiter, who presented excellent candidates quickly. He responded to correspondence quickly and was a pleasure to work with

Rachael Ward

VP, People and Culture

EFTsure


I have been in Customer Success for a very long time, and thought I had the time and capacity to be able to source my own network and LinkedIn to move fast, but nobody beats Huey. 


Huey provided a near-perfect end-to-end experience for Komo Technologies. His industry knowledge, and ability to ask great questions to get to the root of the challenge, allowing him to source great quality candidates was simply fantastic. I was able to trust Huey to work autonomously to provide me with a number of candidates that we were able to find a perfect addition to our business, in double-quick time. 


The final candidate was far and away the best of all the candidates we had sourced ourselves. During and after the hiring process, Huey stayed in close contact, never pushing the hiring manager to choose his candidates, and trusted the process. He always maintained high levels of integrity and transparency throughout, and I didn't hesitate to sign on for a longer agreement with Huey and Success Engine.


10/10 - Strongly Recommend.

Niel Isdale

Chief Customer Officer

Komo Technologies


Huey worked closely with us to understand exactly what we were looking for in a candidate. He kept us informed at each stage of the process, and we were able to hire an exceptional team member as a result.

Josh Suntup

Head of Customer Success

Lessn


SuccessEngine has played a pivotal role in developing our Customer Success function. With their assistance, we have streamlined our internal processes and transformed our approach to consistently delivering value to our customers


Helder Klemp

Co-Founder and CEO

DNX Solutions


As our CX team expanded rapidly from two to nine members, we encountered the typical challenges of scaling up. Huey came highly recommended to help mature our CX processes and develop a more targeted onboarding experience for our users. He excelled in researching and formulating strategies, but crucially for our time-strapped team, he was hands-on in implementing his recommendations. I greatly valued his advice; he was consistently accessible and prompt in providing thoughtful responses - an absolute pleasure to work with!

Zoe Lowres

Co-Founder

Programa


Huey really understood the type of candidates we were looking for, and provided only profiles that matched the type of person we were after - no time wasting. He made it a very easy and straightforward process. 

Huey actually listens, which I found really refreshing. Would always recommend Huey and will use him for our future hiring requirements.

Laura Rod

Head of Operations

Eguarantee

WHO IS THIS FOR

Embedded recruitment built for founders and TA leaders who are tired of waiting

Founders & Hiring Managers

You're moving fast and need GTM hires now. You've either:


  • Built product market fit and now need your first/next hire (and the stakes are high)
  • Scaled your team and need to professionalise your GTM team
  • Tried hiring on your own and wasted 3 months, or used a recruiter who sent 50 resumes.


With me, you skip the pile. I send you people I'd hire myself. Your first shortlist within 5 days.

Talent Acquisition Teams

You run a solid TA function but need specialised coverage on the roles where deep market knowledge matters: CS hires, senior sales roles, GTM leadership.


  • I don't replace your team. I plug in as your dedicated GTM specialist. I know your ATS, I follow your scorecards, I respect your process.

WHY SUCCESSENGINE

Why startups choose an embedded recruiter over a generalist agency

We're not here to replace your TA function. We're here to make it stronger by handling the specialist GTM roles where deep market knowledge makes all the difference.

GTM specialist depth, proven track record

I didn't just work at Zoom. I've closed 15+ roles in the last 18 month, that's the proof. I know what great looks like at seed stage vs. Series B. I know the red flags hiding behind polished interview answers.




I started in TA, I know how it operates

Before moving into Customer Success, I worked in internal talent acquisition. I know what good TA looks like, and I know how to work inside your process and not around it.





Speed + rigor, not speed or rigor


My last two closures took 3 weeks each. Not because I rushed them, but because I source actively, screen ruthlessly, and don't waste hiring managers' time on maybes. You're spending time with people genuinely worth meeting.



POSITIONS WE RECRUIT

GTM roles we recruit across Australia and New Zealand

Customer Success & Support

  • Customer Success Manager
  • Senior / Enterprise CSM
  • CS Team Lead
  • Director of Customer Success
  • VP / Head of Customer Success
  • Chief Customer Officer
  • Onboarding Specialist
  • Implementation Manager
  • Technical Account Manager
  • Customer Support


Sales & Account Management



  • Account Executive
  • SDR / BDR
  • Account Manager
  • Renewals Manager
  • Senior Account Manager
  • Director of Account Management
  • VP of Sales
  • Solutions Engineer (Pre-sales)

Marketing & RevOps


  • Head of Marketing
  • Demand Generation Manager
  • Product Marketing Manager
  • Revenue Operations Manager
  • CS Operations Analyst
  • Partnerships Manager
  • Sales Enablement Lead


PRICING

Three ways to hire. Same ceiling

Your choice of engagement.

Traditional agencies charge 15-18% per placement, that's $18-22K on a $120K role.

Every option below is capped at $10K or less.

Pick the model that matches how you want to work.

Option 1: Contingency
1 active role


$10,000+GST

Flat fee. no cure, no pay



Pay nothing upfront. Pay nothing if I don't place. One flat fee on successful hire.


  • Flat $10,000 on placement (no % of salary)
  • Pay only when you hire
  • Full access to my network & sourcing
  • Replacement guarantee
Get started

Option 2: Subscription

1 active role


$5,000+ GST/month

Capped at $10,000. Free until placement


Month one is $5,000. If we haven't closed by month two, you're capped at $10,000 total and I keep working at no extra cost until we place. Most hires close inside 3 weeks.

  • First qualified candidates within 5 days
  • Proactive direct sourcing, not job ads
  • ATS integration & weekly hiring updates
  • Salary benchmarking & market insights
  • Capped at $10,000 then free until placement


The guarantee:


If I don't progress candidates worth interviewing in a given month, you don't pay that month. No negotiations, no questions asked. (Requires feedback on submissions within 5 business days.)


Get started

Option 3: Embedded
2+ active roles


From $8,000+ GST/month

Fractional GTM recruiter across multiple roles


A dedicated specialist embedded in your process running parallel searches, shaping hiring strategy, and acting as an extension of the team


  • Multiple active roles
  • Hiring strategy & team structure input
  • Interview & assessment design
  • First priority on all new roles added
  • Custom scope and pricing


Get started

WHY SUBSCRIPTION BEATS PLACEMENT FEES

60%

avg cost saving vs

traditional agency

A typical agency charges 15-18% per placement.

On a $120K role, that's $18-22K for a single hire.

With SuccessEngine you're capped at $10K, whichever option you choose. No per-placement percentages, ever.

Huey Le, founder of SuccessEngine, Customer Success recruitment specialist

         MEET THE FOUNDER

"I've sat on both sides of the hiring table.

That changes everything."

I've spent my career on both sides of the hiring table. I started in internal talent acquisition, then crossed into Customer Success at LinkedIn where I training internal TA and external agency recruiters on using Linkedin Recruiter. From there I joined Zoom as the third employee and first Customer Success hire in APAC and was part of the founding team that built the region from zero. I hired and developed the CS team across Australia, India, Japan, Korea, the Philippines, and Singapore as the company scaled.


I've seen what great looks like at seed stage versus Series B. I know what questions reveal someone who can actually do the job versus someone who sounds good in interviews.


I get founders because I've been one (sort of) and I know the speed you need to move and the standards you have to maintain. I get TA leaders because I've trained them and worked inside their processes.



  • Founder, SuccessEngine (subscription GTM recruiting)
  • 15+ hires placed in last 18 months
  • First CS hire at Zoom APAC, built APAC CS function across 6 countries
  • Customer Success Manager at LinkedIn (trained TA on recruiting)
  • Started Australia's first Customer Success community.



FAQ's

  • Which option should I choose - Contingency or Subscription?

    Both have the same $10K ceiling, so it comes down to how you want me working. Contingency means I work your role alongside others, paid only on success. Subscription means you get priority, active sourcing from day one, weekly updates, and a recruiter genuinely invested from week one. Most clients choose Subscription because the speed pays for itself. My last two placements closed in under 3 weeks at just $5K total.

  • I need to hire for two roles. Which option fits?

    Embedded. Subscription is built around one focused search, so doubling up dilutes the attention each role gets. Embedded starts at $8K/month for two parallel roles and includes hiring strategy input and priority on any additional hires. For comparison, two separate contingency placements would cost you $20K.  Embedded keeps you well below that while giving you a recruiter actively working both searches from day one.

  • Is there a minimum contract length on the Subscription or Embedded?

    No. Both are monthly rolling, no lock-in. Scale up when hiring ramps, pause when it slows,  just like you would with a contractor on your internal team.

  • What happens if I hit the $10K cap and you still haven't placed?

    I keep searching at no additional cost until the right candidate is placed. The cap is your insurance, not a payment plan.

  • How does the no-progress guarantee work

    Qualified candidates in your inbox within a week. Guaranteed. I don't send you a pile of resumes, I send people I've already screened and would hire myself.

  • How is the Embedded option different from Subscription?

    Subscription is one focused search at a time, capped at $10K. Embedded is for teams hiring two or more GTM roles in parallel . You get me shaping hiring strategy, designing interview processes, and acting as an extension of your team, with priority on any new roles you add. Starts at $8K/month for two roles; custom pricing beyond that.

  • How many clients do you work with at once?

    Deliberately few. I cap active clients at 3. This ensures every search gets my full attention. If we're not a fit right now due to capacity, I'll tell you upfront.